Cloud computing is still relatively new. For many companies it is largely uncharted territory. So it is understandable managers and boards often express concern about security.
Information is a critical resource that needs to be kept safe wherever it is stored or processed. Data security is of paramount importance.
To address the cloud security concerns of our clients, we’ve assembled a series of best practice policies and procedures designed to put your mind at rest. You can read them in full in the Gen-i Information Security Statement.
Gen-i cloud services are delivered by our Service Delivery Platform (SDP). It’s a purpose-built virtual ICT infrastructure with primary delivery nodes in Auckland and Wellington and there’s built-in redundancy with satellite nodes in South Auckland and in Sydney.
The SDP is subject to a specific security policy which is a set of objects and rules of behaviour for everyone who works with the platform: that’s Gen-i employees, contractors and third parties. While the policy has been tailored specifically to the laws and regulatory requirements of both Australia and New Zealand, it meets internationally recognised security standards.
Our SDP is supported around the clock by a security operations centre providing services including monitoring and management as well as dealing with incidents or problems. It’s a centre of excellence for security within Gen-i and is made up of dedicated professionals. We have engineers on hand for most of the day with experts on call around the clock.
Gen-i’s security operations centre has a successful track record and is used by a number of leading financial institutions in New Zealand and Australia.